Covid-19 & your holiday

Covid-19 Risk Assessment for Beachside Holidays Norfolk

This Risk Assessment has been carried out following the guidelines on the HSE (Health and Safety Executive) web site

Assessment carried out by: Nick Sampson
Beachside Holidays Norfolk
Date assessment was carried out: 19/05/2020
Potential Hazards
• Contamination of the site by guests who are asymptomatic or who develop symptoms while in situ.
• Transmission of the virus between guests or between guests and contractors/suppliers.

Who is at Risk?
• Other guests on site or with subsequent bookings, particularly the elderly or those with underlying health conditions.
• Cleaning and Maintenance Contractors and their immediate families, particularly if they care for relatives who are elderly or have underlying health conditions.
• The wider public locally.

Actions to Control Risk
Anybody who is exhibiting symptoms or who has any reason to believe they may have come into contact with the virus up to 14 days prior to their booking must follow the Government instruction to self-isolate and follow NHS guidelines. Therefore, they should not arrive on site.
Anybody in one of the vulnerable groups identified by the Government should follow Government advice to self-isolate, they can contact Beachside Holidays Norfolk for help and advice with their booking. They should not arrive on site.
Contractors who are exhibiting symptoms or who have any reason to believe they may have come into contact with the virus within the previous 14 days should not come on site and they should follow NHS guidelines.
We will ask guests to follow guidelines on social distancing. Wakefield Court Beach has 7 accommodations. It is relatively easy for guests to avoid contact with each other. It is also possible to have a relaxing holiday without leaving the site.
Guests should arrange for groceries to be delivered to their accommodation or bring their own groceries, to avoid trips to the supermarket. Guests need to check with the store as the situation is changing daily.
Guests are advised that there may be severely restricted opportunities to eat out at this time and they should be prepared to fully self-cater.

On site changes we are implementing to protect guests and staff.
• The on site gas BBQ will not be available to guests during this time.
• The hiring of towels will not be available.
• Only one person at a time will be allowed into the laundry/tourist in formation building.
• Some pathways will be closed to enable social distancing.
• Reception will be closed, keys will be left in properties for arrival. Guests will be required to vacate the property by 6pm on the Friday.
• When available all adults will be asked to have the “Trace & Track” App on their phones 14 days before arrival and show on arrival.

Implement Changes to cleaning policy
We always strive to maintain extremely high standards of cleanliness at Wakefield Court. We have decided to adopt the cleaning practices recommended by Public Health England (PHE) for Cleaning in Non-Healthcare Settings
Therefore, we will:
• Use disposable cloths and mop heads.
• Clean with diluted chlorine bleach.
• Pay particular attention to frequently touched surfaces such as door handles and handrails, which will be steam cleaned.

To Protect our Cleaning Team we will:
• Delay cleaning until the property has been vacant for 24 hours if possible.
• Provide rubber gloves, masks and plastic aprons.
• Limit the number of team members in any property to one at a time.
• Ask guests to strip their own beds and put used linen in bags provided.
• Ask guests to empty all bins and place tied bags into the commercial waste bin.
• Ask guests to clean down surfaces with antibacs before vacating.

There is a delay of at least 72hrs before used linen is collected by the laundry service providing an adequate buffer to protect their staff.
This policy will be reviewed monthly until the Government advises that the Covid-19 threat has passed.